Identify and understand the customer needs and requirements.
Depending on your requirements we may already have an approved supplier. If not, Desman will Source one.
Price and terms
We will investigate all relevant information to determine the best possible source. This will depend on price, company standards, material availability. Usually we'll look into 2/3 suppliers before we make a final decision.
Before we make a purchase order out we'll communicate with the chosen supplier so that they fully understand what the requirements are.
Specifications, Price, Term & Conditions and any other additional obligations.
Once the order has been placed our purchasing team will expedite the components so that there isn't any delays due to quality or delivery. This has helped us maintain a good customer / supplier relationship.
A new supplier to Desman will be put on a probation period until our quality department have found the components being supplied are satisfactory, until that time our inspection facility will be vigilant and carry out 100% batch inspections.
Once the supplier has been approved and put onto the vendor list, Desman will carry out regular audits and set key performance indicators so that the quality and delivery is maintained.